Customer Support
Welcome to Good Karma Bikes! We are committed to providing excellent customer support to ensure your experience with us is as smooth and enjoyable as possible. If you have any questions, concerns, or feedback, please don't hesitate to reach out to us. Here are the various ways you can get in touch with our customer support team:
Contact Information:
Email: You can email us at [email protected] with any inquiries or assistance you may need. Our customer support team strives to respond to all emails promptly, typically within 24-48 hours during regular business hours.
Phone: Feel free to write us a text at (408) 291-0501. Our friendly customer support representatives will be happy to assist you with any questions or concerns you may have.
In-Person Visit: If you're in the area, we welcome you to visit our physical location at 82 South Montgomery St in San Jose CA. Our knowledgeable staff will be happy to assist you with any inquiries or support you may need regarding our products and services.
FAQs: Before reaching out to our customer support team, you may find the answer to your question in our Frequently Asked Questions (FAQs) section on our website. We have compiled a list of common inquiries and their answers to provide you with quick and convenient assistance.
Feedback: We value your feedback and strive to continuously improve our products and services. If you have any suggestions, comments, or feedback, please feel free to share them with us. Your input helps us better serve you and our community.
Thank you for choosing Good Karma Bikes! We appreciate your support and look forward to assisting you with all your biking needs.
For more information about our shop and operations, please visit: goodkarmabikes.org/about/faq
